10 ft. x 12 ft. Turnberry Outdoor Patio Gazebo with Mosquito Netting and Private Curtain, 32 sq. As you can see in the photos one gazebo was so bad, we just through it out. Color: Dark Grey. This is poor quality and customer service and I will never purchase another Hampton Bay product! ... Sojag Pompano 10 ft. x 12 ft. Wall-Mounted Sun Shelter in Dark Brown (18) $1,749 And. Ordered a replacement awning and mosquito netting for our 10x12 structure from Home Depot. I notified Home Depot. Terrible design if you plan on using outside which is what it is intended for. All Rights Reserved. No way a normal rain storm should have done this much damage. Thank you. Improve your outdoor setting with a sun shelter that stays up all year long. This thing is total garbage would love a refund but in sure that will never happen. Sunjoy misrepresents their business and their products by posting in bad reviews saying...Please contact our customer service so we can take care of the issue. Same with the netting. Dear valued customer, thank you for asking! Mosquito netting included, furniture not included. Over all, I'd expected it to last atleast two years, but a year was okay because I got it on sale, if I paid full price I would be extremely upset at the low quality of the frame and canopy. Please contact us at 1-866-578-6569 or visit our website at www.sunjoyonline.com for us to further assist you. We are open 24/7. Great for the first year, then the top rips apart with any wind. When I kept repeating to their customer service that the top broke when we were moving it and everything fell apart after. The included netting helps protect against pesky bugs and mosquitos. Waited for a few days to follow up and when I called (was on hold again) I was told the pictures and receipt was never received (considering I called right after I emailed the stuff per their instructions and a guy kept me on the phone for almost 2 hours typing stuff). We are open 24/7. Each gazebo features a two-tiered polyester canopy that provides ventilation and plenty of air circulation that is supported by a durable steel frame. Includes a zippered mosquito netting to keep out pesky bugs. Improve your outdoor setting with a sun shelter. But we greatly appreciate it for letting us know about this matter in order for us to better improve as a company and provide a better quality of our products to our customers. The four upright arms have small holes to insert the metal clips into from the crossbeams the wind has caused theses holes to be twice the size intended, which deems them unusable. It withstood many tropical storms till as of Nov. 2020 (when it collapsed) its been a bit windy and came home to it demolished. Thank you! Do NOT BUY!!! And it was replaced, not sure i had a defect in the canopy. We had various failures of the thin tack welds of different parts of the frame causing the gazebo to fold like a card house. They looked great. And it was replaced, mine was defective also. Waste of $350! But we appreciate that you take the time to inform us, it is a great help in our part in order for us to improve and provide a better quality of our products. I purchased 2 of these on 04/04/2019. Much more sturdy and the netting wasn’t as flimsy as the original. See pics below. Package was 4 days late and when it did arrive it was left on my front sidewalk with noone at home and box was severly damaged by freight carrier. Thank you. I am not even sure if all parts are still in the box. Thank you. Nice Product but wasnt worth the 300plus! We do not have a handyman or contractor but you may try to check in the store maybe they have someone who can install the unit for you. After I filled for claim and gave them pictures and answered their questions on the phone. Don't buy this product, you will regret it. Dear Value Customer, we appreciate you taking time to share your experience with us. Local store prices may vary from those displayed. I called Hampton Bay and they advised me acts of nature are not covered under the warranty! The Verona is perfect for those who enjoy a nicely shaded environment on a hot Summer day or the feeling of a warm breeze on a summer night. Assembly required, approx. Sign up for Style & Decor emails and save on your next order. Double track system for mosquito netting and curtains. Had this for a few weeks. Dear Lei, We are sorry to hear about what you've experienced with regard to the product. Use of this site is subject to certain Terms Of Use. Thank you! When we took the roof canvas off in October the material ripped in several places on both Gazebo's. Poles bent easy and broke in some places. It lasted two weeks then collapsed. The roof is made of weather-resistant corrugated polycarbonate sheets, making this sun shelter perfect for all seasons. 4 season roof structure, however, any accumulation of snow should always be removed from the gazebo. Your feedback matters and we are thankful about it for the improvement of our products and services. Aged Bronze Outdoor Patio LED Candle Pineapple Lantern. Outdoor Patio Harbor Gazebo, 10 ft. D x 12 ft. W Verona Aluminum Gazebo in Dark Gray with 2-Track System, UV-Protected Roof, and Mosquito Netting. Sign up for Style & Decor emails and save on your next order. Dear Value Customer, we appreciate you for taking time to share your experience. Any sort of wind causes the screws to come loose. I would understand if I was in an area with hurricanes or tornadoes but in Baltimore Maryland we typically don’t have severe storms. This sun shelter's modern design features high quality aluminum and includes a nylon mosquito net to keep your space free from pesky bugs. This unit can be left up year-round, saving yourself the trouble of assembling and disassembling at the end of the season. PVC-coated polyester mosquito netting (included). Delivery was quick! Featuring a quick and easy setup, this 12. Add elegance and style to your outdoor space with the Cottleville Gazebo. Mosquito netting is included to keep the bugs away. Extend the enjoyment of your outdoor space with our solarium. With the pins to nail it to the ground, rocks and sand bags to put weight on it!!! If you have any other questions or concerns, please don't hesitate to call our customer service at 1-866-578-6569 or visit us at www.sunjoyonline.com. We apologize for the inconvenience and that your expectations were not met by our product. Dear Valued Customer, We really do apologize for the inconvenience that you have gone through with the product that you purchased. Hi Natalie, Thank you for bringing this situation to our attention and we are truly sorry to hear about your experience with the gazebo. Add elegance and style to your outdoor space. © 2000-2020 Home Depot Product Authority, LLC. Dear valued customer, we are grateful that you spend time to let us know about your experience and we are sorry about it. Please talk to us and call our customer service at 1-866-578-6569 or visit our website at www.sunjoyonline.com. Outdoor Patio Cottleville Gazebo, 12 ft. x 12 ft. Crafted to bring year-round elegance and utility to your yard, the 10 ft. x 12 ft. Gazebo is the perfect choice for your home. Featuring a galvanized steel construction. Available in 7 sizes: 10'x10', 10'x12', 10'x14', 12'x12' 12'x14' 12'x16', 12'x20'. Sojag: Hampton Bay: Name: 10 ft. x 12 ft. Turnberry Outdoor Patio Gazebo with Mosquito Netting and Private Curtain: 12 ft. x 12 ft. We are open 24/7. Outdoor Patio Harbor Gazebo: Bradley 10 ft. x 12 ft. Steel Gazebo with Mosquito Netting and Curtain: 10 ft. D x 12 ft. W Verona Aluminum Gazebo in Dark Gray with 2-Track System, UV-Protected Roof, and Mosquito Netting: 10 ft. x 10 ft. Holden Outdoor Patio Black Hard Top Galvanized Steel Gazebo: Price $ ft. of coverage and the included canopy and netting, you will be shielded from the elements to enjoy the outdoors. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 10 ft. x 10 ft. Steel and Aluminum Arched Pergola with Slide Canopy Assembly Instructions, Assembly instructional video for the 10 ft. x 10 ft. Steel and Aluminum Arched Pergola with Slide Canopy. Dear valued customer, we are glad that you spend time sharing your feedback with us. Thank you. YITAHOME 10x13 ft Outdoor Canopy Gazebo with Mosquito Netting and Shaded Curtains, Hard-Top Garden Tent Aluminum Frame for Patio, Backyard, Deck, Lawns,Parties (10 X 13 ft) 4.0 out of 5 stars 71 $959.99 $ 959 . A Cupola rests on top of the gazebo allowing for additional airflow. To make story short, the product broke in a few weeks. Sojag’s 4 Season Messina Sun Shelter provides you with a backyard haven all year long. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. Each gazebo features a weather-resistant curtain that provides protection from the harsh sun. ft. 3/16 in. will blow over with light wind gust. Gazebos. Assembly required, approx. We are more than happy and willing to assist you with such matter. 10 ft x 14 ft gazebo. Please give us a call at 1-866-578-6569 or visit us at www.sunjoyonline.com. … But we greatly appreciate it for letting us know about this matter in order for us to better improve as a company and provide a better quality of our products to our customers. Stainless steel screws. If you have any other questions or concerns, please don't hesitate to call our customer service at 1-866-578-6569 or visit us at www.sunjoyonline.com. Featuring a galvanized steel construction, this Holden 10 ft. x 10 ft. Black Hard Top Steel Gazebo is the perfect addition to your backyard décor. 4 season roof structure, however, any accumulation of snow should always be removed from the gazebo. We live in south Florida. You can see the attached images. The welded areas are broken along with several poles. I would love a refund but.... Dear Valued Customer, We are sorry to hear about what you've experienced with regard to the product. Includes mosquito netting and private curtain, Easy set up structure, no ladder needed when set up, Product dimensions: 144.09"x 120.47"x 129.92, Adds a stylish touch to your outdoor space, 12.5 in. x 48 in. I recommend taking the top off before you get any wind or it will rip apart. Should you have more questions or concerns, please call us at 1-866-578-6569 or visit us at www.sunjoyonline.com. beware! 10 ft x 10 ft gazebo. Sojag 500-7156980 Messina Hard Top Sun Shelter. We are open 24/7. We would be happy to find the best way to resolve this matter. A Winter Post can be added in order to provide even more support to your gazebo during the winter months. Also buy some cinderblocks or screw the feet to something heavy or it will move in the wind a LOT. We apologize for the unpleasant experience you faced, and we are disappointed about the broken parts of your unit. Valid on select items. It features a galvanized steel roof that will survive even during winter. Featuring a quick and easy setup, this 12 ft. x 12 ft. Harbor Gazebo is the perfect addition to your outdoor décor. Called their customer service (the # I saw in the reviews, was on hold for 3 hours, kept my patience). Sojag 12' x 12' Genova Double Roof Hardtop Gazebo 4-Season Outdoor Sun Shelter with Mosquito Net, Black,Brown ALL-SEASON GAZEBO: Durable structure is made of dark brown powder coated aluminum. Easy to assemble but a simple rain storm destroyed this gazebo! If you have any other questions or concerns, please don't hesitate to call our customer service at 1-866-578-6569 or visit us at www.sunjoyonline.com. The fabric was very dried out. All installation hardware is included for convenient, hassle-free setup. Alot of rain but no major hurricane hit in Tamarac FL. For more inquiries, please call us at 1-866-578-6569 or visit us at www.sunjoyonline.com. PVC-coated polyester mosquito netting (included). Hello Brenda, we are glad you asked. Beadboard White True Bead Panel, 10 ft. x 10 ft. Gave all the information to Home depot and it was replaced, Need Help? Featuring a durable construction that is built to last, this 10 ft. x 12 ft. Turnberry Gazebo is the perfect addition to your backyard décor. If you have questions or concerns please feel free to contact us at 1-866-578-6569 or visit our website at www.sunjoyonline.com and select the chat box. x 96 in. If you have questions or concerns, please feel free to contact us at 1-866-578-6569 or visit our website at www.sunjoyonline.com and select the chat box. You must have JavaScript enabled in your browser to utilize the functionality of this website. Withstands the harshest weather conditions and can be left up year round This easily assembled gazebo features corrosion-proof materials, rust-resistant hardware. We are open 24/7. Decorative designs and stylistic features complement any outdoor occasion and landscape, from a quaint garden to an elegant outdoor affair. The awning was a perfect fit, and to be honest, it was way better quality than the original material the gazebo came with. mine was defective and I notified Home Depot. Thank you! IT was good for 3 months the started to lean purchased July 2020. We will gladly discuss more with you about the issues and possible resolutions. You will need Adobe® Acrobat® Reader to view PDF documents. The included netting helps protect against pesky bugs and mosquitos. Contact Crosley Furniture at 1-800-815-4796 or www.crosleyfurniture.com/#/contactus. Dear Value Customer, we are grateful that you spend time to let us know about your experience and we are sorry about it. Gazebos are designed for entertaining guests while providing overhead protection from sun and rain. We reinforced it after 3 months in Sept. 2020 and month later Oct. 2020 it snapped. Will never purchase from Hampton Bay again! Double track system for mosquito netting and curtains. This 4-post gazebo is crafted of durable powder-coated Steel. Sunday night it blew away. We are open 24/7. ... arched replacement canopies. Did not last two months. No replacement parts; View Price and Deals. If you have questions or concerns please feel free to contact us at 1-866-578-6569 or visit our website at www.sunjoyonline.com and select the chat box. JavaScript seems to be disabled in your browser. With 100 sq. Each gazebo features an air vent for added airflow and is able to withstand weather conditions due to the galvanized steel roof. 99 So upset. You just have to use soft bristle brush and use ordinary detergent to clean but don’t use bleach, it will change the colour. Thank you. Don't get me wrong, I loved it up until the wind destroyed it and at the same time bent the frame of it too, now I'm not even sure if it will be able to be fixed or not...that is if I can actually find a replacement canopy for it, still need to check with the company though. Sojag: Hampton Bay: Name: 12 ft. x 12 ft. Worse 300 dollars spent do not buy this unless your going to set up inside. We are open 24/7. The product has bad reviews but I purchased it believing what their customer service is posting. Totally upset!!! Compare 10 ft. x 12 ft. Turnberry Outdoor Patio Gazebo with Mosquito Netting and Private Curtain . Shop Costco.com for a large selection of gazebos, including hard top gazebos, wooden gazebos, screened gazebos, sun shelters, screen rooms, and much more! It got a tear in it when I was setting it up, the top is extremetight to put on, the stitches are good, but the fabric is cheap so its easy to tear. 6 hours with 2-3 people, Allen wrench included, Top Canopy Dimensions: 117.32'' x 166.54'', Top Canopy Dimensions: 142.91'' x 142.91'', Top Canopy Dimensions: 142.91 '' x 166.54''.