On the one hand, I respect the reasons why some buyers prefer to keep their FB profile private - that's just ordinary, every day "person" me. on ‎11-17-2015 08:55 PM. You can ask any buyer to revise or remove their negative feedback, but there’s a catch. Leaving feedback is a great way to rate your buying experience with a seller on eBay. First of all, you can ask a buyer to change or remove their feedback. For example, if a seller has a score of 99.5%, it means that 99.5% … ‎11-17-2015 I realise sellers arent supposed to leave neg feedback (as a false positive), but a positive followup, with the buyers name, is the only way sellers can communicate possible issues here. ‎11-18-2015 Revise the Feedback: If the buyer accepts the request, we'll guide them through the process of changing their rating and comment. on But this will only work in certain circumstances. I have a similar problem- 5 years later. I thought you had been around the boards long enough to have seen discussions of Private feedback before now. You'll then have 10 days to either: Revise the Feedback – Select Accept request in the email and we'll guide you through the process of changing your rating and comment. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Yes, but only if the seller asks you to. on That can be a reason to have private feedback, too. But you always can block this user.....forever. If that were the case, Ebay would remove the item title from the feedback, and make it against policy to advertise in feedback. Final value fees are what most people think of when they think of eBay selling fees. For example, if a seller has a score of 99.5%, it means that 99.5% … When leaving Feedback for your buyers, the system displays a comment randomly for you to use. ‎11-18-2015 2 negative positives left for 2 buyers on the same day:_|, You need to learn the rules you signed up for OP. Thanks l - done. They might mind, when they realise. - edited 03:50 PM. We are all IDs here, and more personal things should be up to the discretion of the ID holder to divulge on this public forum. ‎11-17-2015 And if it arrived ok you may be on dodge ground trying to claim from RM but if buyers can tell fibs to get their money back I guess that's the only way not to lose out. When leaving Feedback for your buyers, Selling Manager Pro will display one of their stored comments at random for you to use. It isn't always a case of telling someone your ID, that you personally know. ‎11-17-2015 When you revise or remove feedback, your original comments will no longer be visible on eBay A few months ago, I bought something from a seller who wanted to charge me more postage than was stated in the listing. I think a buyer is running a scam where they are profitting off refunds, how to make a feedback private so buyers cant see .im using a personal account and not business. ... including how to view and change your feedback if you need to. That's definitely not the case. If neither of those were in place, you could have a seller who gets into a practice of strong arming and threatening buyers to change their feedback. If there is a problem with a transaction, the buyer should report the problem in My eBay. Unlike Mutual Feedback Withdrawal, buyers will be able to change the actual comment itself, not just withdraw the rating. Any idea how to fix it at this time? ‎11-18-2015 Until eBay bans it the keep feedback private option remains valid. Making feedback profiles private is to hide the buyers feedback and followups - so that sellers cant see their false positives, or how many negs they are leaving, or sellers followups for a bad transaction and theres less of a chance of cancelling transactions - which is more money for Ebay. So I had a look at their feedback profile. ... eBay has suffered bugs where buyers can’t add items to their shopping cart, or get through … not all feedback profiles are hidden due to dodgy feedback some people simply like their privacy. He stated NO and that I would have to refund the cost of a new battery and it was a hassle to ship back. Or, in succinct terms, if in doubt, proceed with caution. 03:29 PM. You can't change feedback once you've left it and if you get in touch with eBay to ask them to remove it you are simply informing them that you are breaking the rules. Just for the record, sellers can not leave neg comments on a buyers feedback. ‎11-18-2015 You can't change Feedback you've left for a buyer, but you can ask a buyer to reconsider Feedback they left for you. 04:08 PM, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. How to leave Feedback for buyers. "Seller" me doesn't take any notice or give it any concern, unless something causes me to want to look at a buyer's profile and then I see it's private, at which point - no matter how much I try not to - I always feel just that little bit more uneasy (I'm only looking because I'm already uneasy, which isn't the case 100% of time an issue is brought to my attention, because quite often the communication itself with the buyer allays any concern I might have had, but in other cases not being able to see anything just amplifies my uneasiness - just to be clear, I don't automatically assume that the buyer is that much more suspicious, but FB profiles can and do, quite often, add weight to or negate my concerns. It's against the rules for sellers to leave false positives for a buyer anyway, so feedback shouldn't really be able to warn sellers about bad buyers. Now, could anybody please tell me how to make my FB private? How to Change Feedback on eBay As a Buyer 03:40 PM. Go to Orders - opens in new window or tab in Seller Hub or Sold - opens in new window or tab in My eBay. If the buyer hasn't responded within 7 days, we'll automatically remind the buyer of the request. ‎11-18-2015 Doesn't necessarily mean they have poor comments they are hiding. 08:16 PM, or comments like ive recieved in feedback on a past account when i sold a blower vac... the feedback read. You can leave Feedback for several items at a time, or do it one by one. ‎11-17-2015 A buyer left me a negative positive ("does LOOK like theres 200 seeds" - there was 208, and they are packed on camera). Use and change stored Feedback comments. I think you will find that ebay will not remove feedback in the case where the seller cancels the transaction for no good reason. Leaving a negative comment only harms you - not them. You can also rate how the seller communicated with you and the cost of shipping. Yes I think I have prevented that snoop place from divulging any info. The idea of allowing buyers to make their profiles private has been very very poorly thought out. Buyer can make their feedback profile PRIVATE?! That has served as a discouragement for others to use the boards I believe. - edited They can also vary depending on the eBay market. ‎11-17-2015 Buyers can make their feedback private, if they want to start selling it has to be made public. 05:35 AM. They get a strike on their account, http://res.ebay.co.uk/ws/eBayISAPI.dll?ResolutionCenter, sellers can then block poor buyers with 2 or more strikes, http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences, http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin. 08:20 PM. Sellers have no … Before eBay changed the way items showed in feedback, it was a way to keep purchases exactly that, private. 10:38 AM, " ....... people who have come here to innocently engage/ask a question, have had their purchases openly discussed here without their permission. ... listed as a percentage beneath their username. You’ll then have 10 days to either: Revise the feedback – Select Accept request in the email and we’ll guide you through the process of changing your rating and comment. If the buyer changes their mind about an eBay sale after the auction has ended, they can contact the seller and ask them to cancel the transaction. Every time you buy something on eBay, you can leave positive, neutral, or negative feedback about your experience. ‎11-17-2015 - edited They can be reported and removed, but you will receive a policy violation on your account. Yes. canceling the purchase wont stop the buyer leaving feedback as they still can leave feedback after the transaction has been canceled. Giving potential buyers the chance to see feedback relevant for any items/similar items they might be interested in from a seller. Because of this, I, over 18 years ago, suggested to eBay that they make a small, important change. 08:37 PM. For your sake I hope you don't have many Private feedback buyers or your selling career may be shortlived. IMO nobody needs to know anything about my purchases or what I say about a sellers performance, or how a seller might rate my performance and I would like to know how to keep this private information from reaching the snoops who think they have a case for needing to know. "View item" and the item title has been removed from feedback from purchases, for some time now. ‎11-18-2015 on Can't access it - buyers can make their feedback history private, so sellers can not see it. Seller performance and feedback policy We know that a seller’s reputation on eBay is an important factor in helping build a successful business. Leaving Feedback is a great way to rate your buying experience with a seller on eBay. Thanks for the warning. Should be up to the individual what information they want available publically. A buyer told me the watch he bought stopped working twice. ‎11-17-2015 Final value fees. eBay seller account fees can vary depending on the type of eBay account as well as its status or ranking. Before eBay changed the way items showed in feedback, it was a way to keep purchases exactly that, private. You can't change feedback once you've left it and if you get in touch with eBay to ask them to remove it you are simply informing them that you are breaking the rules. Your Feedback is important because it can help other buyers decide whether to buy from the seller. True - however eBay will definitely remove any feedback for cancelled transactions upon request. 12:42 AM. It's not possible to change feedback on eBay, but you can add a follow-up comment to elaborate on feedback you've left. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Prior to listing on eBay, you need a full understanding of what to expect. It doesnt benefit Ebay or the buyer, let alone anyone else. If the buyer changes their mind or asks for a cancellation and then leaves bad feedback they may do so, but not when the seller cancels and refunds when the buyer has done no wrong. But that is not the only way anyone can see your purchases. 10:07 AM. your choice not to sell to anyone you like, including those who value their privacy. on It's just a shame that I was unable to warn other potential buyers of the poor service. I'm almost sure that I would never need to purchase any seeds or ladies apparel but, in case I have a change of heart, or in the unlikely event of any other sort of change, then it's reassuring to know that you will cancel any sale I might attempt to transact. If the buyer hasn’t taken any action after 7 days, we’ll send a reminder. ‎11-18-2015 Im going to cancel any purchases from buyers with hidden feedback profiles, defect or not. Which is why having one's purchases so readily available, was ridiculous. The first step in getting negative feedback removed is to contact the buyer directly. The buyer nows says the item is caracked and has opened a … on Why make things difficult for yourself If the buyer responds, we'll let you know the buyer's decision immediately by email. I really doubt that the purpose is to allow buyers to keep their purchases private (from Ebays side of things). Even if you have bad news, it's better to tell the buyer than to keep them … sellers are not allowed to leave a negative feedback which is reportable and ebay will remove it and put a black mark on your account. sure can , mines normally private because its nobodys buisness other than my own what i buy . Some sellers like to advertise in the comments they leave the buyer "thanks for shopping at xyz for lingerie", say, so there's still a reason buyers may continue to opt for private feedback. Just a guess but it makes … This would happen frequently if a buyer was able to freely do it, or there wasn't a limit of revisions put in place. When they revise feedback, their original comments will no longer be visible on eBay. I gladly offered a full refund including shipping. When you revise or remove Feedback, your original comments will no longer be visible on eBay Talk, Talk, Talk to the Buyer. The feedback percentage that you see in the Meet the Seller area of any auction listing is calculated using feedback the seller has received in the last 12 months. If I should want to buy anything from you I will use another ID that does not have Private feedback. You shouldn't be leaving negative comments for any buyer. The item title is only shown for sales. ... including how to view and change your Feedback if you need to. You can use the one selected or select another from the dropdown menu. If a buyer doesn't pay you should go through the unpaid item process so they get a strike. on ‎11-17-2015 Your feedback is important because it can help other buyers decide whether to buy from the seller. How do I change it? ‎11-17-2015 Alternatively, you can report the feedback directly to eBay and request its removal. Where once an eBay algorithm change might have favored offering the lowest price to buyers, a more recent change might be focused more on shopping and seller feedback. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Handling feedback disputes with sellers ... listed as a percentage beneath their username. The feedback can be revised, but only with a mutual agreement of both parties, at which point the seller can notify eBay that they're willing to have the feedback withdrawn. ; Choose the item(s), then select Leave Feedback. 12:52 PM. on For this reason, we always want your seller performance ratings and feedback to properly reflect the service you provide to your buyers, and will adjust these in situations where we find that you were not at fault. ‎11-18-2015 Thats less control for Ebay, and far more disatrous for buyers, since full details can be given to sellers/ the world in those groups. The buyer has 10 days either to agree and revise the Feedback or disagree and state a reason. If a seller would like you to revise your feedback, we’ll send you an email with all the details. I had no idea! Some unscrupulous sellers will try … Nope. Then everyone could still see the feedback, and followups, without showing what the buyer purchased. Buyers can revise Feedback they've left for sellers in the case of a mistake. 12:50 PM You do realise that if you cancel a transaction you can still get a negative feedback from the buyer as well as defects. That is messed up! ‎11-17-2015 For example, if a seller has a score of 99.5%, it means that 99.5% of buyers left positive Feedback about their experience with that seller. 02:03 AM. 08:32 PM When I refused, he refunded my money and cancelled the transaction.
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